Terms of service

About these terms

These Terms of Service apply to your use of Fitroom.ge and purchases through our online store. Please read them together with our Shipping Policy, Refund Policy, and Privacy Policy before placing an order.

Using our website

Use our website lawfully and provide accurate contact, payment, and delivery information. Do not misuse the website, attempt unauthorized access, or interfere with its operation.

If you create an account, you are responsible for keeping your password private and secure.

Products and orders

Review the product description, size guide, selected size, quantity, and order details before completing your purchase. If you need help choosing a size or product, please contact us.

To place an order, add your selected products to the cart, review the details, and complete checkout. If you notice an error in your order or delivery information, contact us as soon as possible.

Prices and payment

Review the product prices, currency, delivery charges, and order total shown at checkout before paying. Available payment methods are displayed at checkout.

Card payments are processed through our payment partner. Fitroom does not store or have access to your card details.

Delivery

Fitroom delivers in Georgia and internationally. Available delivery methods, costs, and estimated delivery times are shown at checkout based on your address.

For more information, read our Shipping Policy.

Returns, exchanges, and refunds

For information about requesting a return, exchange, or refund, read our Refund Policy or contact our team.

Nothing in these terms or our store policies limits your mandatory rights under applicable consumer protection law. If a store policy conflicts with those rights, the applicable law takes precedence.

Privacy

Our Privacy Policy explains how we collect and use personal information. You can also review Your Privacy Choices.

Changes to these terms

We may update these terms from time to time. The current version will be available on this page. Updates do not retroactively change the terms of an order already placed or limit your mandatory legal rights.

Contact us

For questions about these terms or an order, email contact@fitroom.ge or call +995 579 15 88 39.

Our address is 24 Alexander Kazbegi Avenue, Tbilisi, Georgia. You can also use the form on our contact page.